Purpose of the privacy policy
Each person who visits or uses our website provides us with certain personal data. Personal data are those data that allow BIADOR APARTMENTS to identify you as a natural person, whether or not it does so. You become identifiable when it is possible to create a direct or indirect link between one or more of the data provided and you as a natural person.
Personal data is only used and processed in accordance with the GDPR (General Data Protection Regulation) and any complementary or similar national legislation, and any regulatory requirements or codes of practice governing the use, storage and transmission of personal data.
In accordance with GDPR, personal data is processed on the following legal grounds:
- Responding to your requests/questions, executing a contract concluded in agreement with you, or carrying out the preliminary steps to conclude a contract at your request; or
- Ensuring compliance with legal obligations or regulatory requirements in relation to the administration of the contractual relationship, in particular the issuing of invoices;
- Our legitimate interest in providing information and newsletters to customers;
- Your explicit agreement to send you promotional offers (direct marketing).
What information is collected?
We undertake to collect and process only information that is adequate, relevant and limited to what is necessary to fulfill the purpose of the processing.
We collect personal data when you visit our website, make a reservation, subscribe to our newsletter (where available) or fill in our contact form. When you make a reservation at our guest house, you may be asked to enter the following personal data: name, e-mail address, telephone number. You can also visit our website anonymously.
What are the collected data used for?
Any information we collect from you may be used in one of the following ways: to personalize your experience (your data helps us to better respond to your individual requirements), to improve website performance (we continually strive to improve the content of the website based on the data and feedback we receive from you), to improve customer service (your data helps us to respond more effectively to your requests and requests for assistance). Your data, whether public or private, will not be sold, exchanged, transferred, or given to another company for any reason whatsoever, without your consent, other than for the explicit purpose of managing your stay at BIADOR APARTMENTS. The information collected may also be used to administer a promotional offer, a questionnaire or other website functionality, to send periodic e-mails (the e-mail address provided for the reservation of your stay may be used to send you information and updates regarding your reservation, in addition to receiving occasional communications regarding the company, news, updates, products and services offered, etc.)
Note: If at any time you wish to unsubscribe from receiving future communications by e-mail, you will find detailed unsubscribe instructions at the bottom of each e-mail.
How do we protect your data?
We implement a variety of IT and organizational systems to ensure the security of your personal data when you make a reservation, or enter, transmit or access your data. We also use a secure server.
How long is your data stored?
Your data is stored for as long as it is necessary for the fulfillment of the purposes pursued. Your data will be deleted from our database as soon as they are no longer necessary for the fulfillment of the purposes pursued or as soon as you exercise your right to have them deleted.
Disclosure of data to third parties
Your personal data is not sold, traded or transferred to third parties. As an exception, we may disclose your data when we believe it is appropriate to comply with the law, enforce our site policies, protect our rights, property and safety or that of others. Anonymized (non-personally identifiable) information may also be provided to third parties for marketing, advertising, or other uses.
Information about cookies
In line with best practices of professional websites, our website also uses cookies to enhance the customer experience. Below we outline what data is collected, how it is used and why it is sometimes necessary to store these cookies. We also tell you how you can prevent cookies from being stored, although this may have a negative impact on website functionality.
What are cookies?
A cookie is a small text file that a website saves on your devices when you visit that website. It allows the website to remember your actions and preferences (e.g. login, language, font size and other display preferences) for a set period of time so that you don’t have to re-enter data when you revisit the site.
How are cookies used?
Cookies are used for various reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without disabling the functionality and attributes they bring to the site. It is recommended that you do not disable cookies if you are unsure whether they are necessary for you to use or provide a particular service.
Certain pages on the site use cookies to remember:
- your display preferences
- accepting (or refusing) the use of cookies on the website
- website access monitoring
- monitoring website access through Google Analytics. These cookies are used to store anonymized (non-personally identifiable) data. Browsers do not share cookies set by our server between domains.
TECHNICAL COOKIES
They allow the website to work properly:
– to save your preferences
– to perform data analysis.
The activation of these cookies is not strictly necessary for the functioning of the website, but it ensures you an optimal browsing experience. You can delete or block these cookies, but if you do so, certain functionalities may not be executed properly.
The data stored by cookies is not used to identify you personally and the data model is entirely controlled by us. We also note that cookies are not used for any other purpose than described above.
How cookies can be controlled
You can control and/or delete cookies as you wish – further details can be found at aboutcookies.org. You can erase all cookies from your computer/device and you can make settings in most browsers to prevent them from being installed. In this case, however, you may need to adjust certain preferences each time you visit a website, and some services and features may also be disabled.
Third-party cookies
The website includes cookies used by third parties, including:
– Google Analytics
– Facebook
– Instagram
Please find below links to the third party privacy policy:
– https://policies.google.com/technologies/cookies?hl=ro
– https://policies.google.com/technologies/cookies?hl=ro – https://www.facebook.com/help/cookies/
– https://instagram.com/legal/cookies/
Privacy policy – online only
This privacy policy applies only to data collected through our website, not to data collected offline.
Consent
By using our website, you agree to our privacy policy.
Privacy policy changes
If we decide to change our privacy policy, we will post the changes on this page.
More information
We hope that the information provided is clear enough and, as stated above, if you are not sure whether or not you need certain cookies, it is usually safer not to disable them, as they may be related to certain site functionality that you are using. If you need further information, you can contact us by e-mail or telephone.